Talking to your customers can avoid unnecessary detours, but how to speak to them? The lean approach coach helps to design, structure and execute effective research.
“The help to really listen to, hear and understand what your customers want”
“A research-based, academically validated and unorthodox approach, that works”
-Jan Hein van Joolen, Mentor-Investor
HOW IT WORKS
1. expose the assumption underlying your business model and turn them into hypothesis
2. design a test-case or minimum viable product
3. get from qualitative data to quantitative insights through coding
4. assure your findings with validated learning
MIXED-METHODS, DRAWING ON
the lean startup by Erik Ries
the mom test by Rob Fitzpatrick
open, axial, selective coding from social sciences
embedded research techniques from anthropology
Working with Jeroen has been valuable to our company in multiple ways. Initially he helped us to rephrase the problems we were running into, to subsequently provide us with the tools to do our own qualitative customer research. The strategic insights gained in the research workshops helped to validate our every next step we needed to take. Secondly, the workshops were of great means for teambulding purposes. I noticed people suddenly started doing things they had not considered before. -Michel Visser, Founder of Konnektid.
Collaborating with Jeroen worked as a great reflection on our current developments. He was able to translate our initial questions into a research of great added value. Interpreting the results he gained from a variety of independently conducted research interviews, he presented us with quite impressive and refreshing insights upon our communicational framing and business model. I would definitely recommend consulting Jeroen for any questions that could use qualitative bottom-up light shining. – Kurt Hamming, Co-Founder Browncow.
As part of the Honours program on entrepreneurship at the HvA, we invited Jeroen to conduct a masterclass on the importance of doing research for entrepreneurs. With a mixture of an academically informed framework and more practical exercises, he knew how to make students properly engage with research practices. I feel they were taught a valuable lesson on the crucial importance of research, with Jeroen being a formidable teacher who can easily draw from both theory and practice. – Martin Haring, Program Manager Entrepreneurship HvA
I coach, you do the research
I do your research